SHIPPING METHODS:

London

1-2boxes : DHL/ DPD (MON to FRI)

3+ boxes: Own driver delivery every Mon. Wed. and Fri.

Outside London

1-7 boxes: DHL/ DPD ( MON to FRI)

8+ boxes: Pallet delivery (MON to FRI)

Remarks:

  • If 5-6 boxes of the product are fragile (Popping balls or coconut jelly), pallet delivery will be applied. 
  • Please inform us by email/ Whatsapp if there is any specific delivery instruction.
  • Please contact us by email/ Whatsapp if you have special request for same day or Saturday delivery. Extra cost will be applied.
  • Pallet delivery time will be from 9am to 6pm. If re-delivery required, redelivery costs will be borne by the customer.  

SHIPPING COSTS:

London
  • Delivery every Mon. Wed. and Fri.
* Free delivery of with orders over £300 in value*

England

  • £8 per box (max. 20kg)
  • £68 for more than 5 boxes via pallet

Free delivery of with orders over £300 in value*

 

Scotland

  • £15 per box (max. 20kg)
  • £142 for orders over 5 boxes via pallet

Free delivery of with orders over £800 in value*

 

Wales

  • £10 per box (max. 20kg)
  • £84 for orders over 5 boxes via pallet

Free delivery of with orders over £800 in value*

 

Northern Ireland

  • £15 per box (max. 20kg)
  • £142 for orders over 5 boxes via pallet

Free delivery of with orders over £1000 in value*

 

SHIPPING TIME: 

England, Wales, Scotland - 1-3 Days 

Northern Ireland - 3-6 Days

  

我們在英國全區供應批發珍珠奶茶,也為您的珍奶店儲備開店的專業訓練以及用品。

 

⚠️ SHIPPING POLICY: 

Please take a moment to inspect your order upon delivery. If you notice any issues such as defects, damages, or receiving the wrong item, we kindly ask you to reach out to us immediately. Please note that providing evidence of the issue will assist us in conducting a thorough investigation to address the matter effectively.

While we take great care in packaging your order, any damages that occur during transit are the responsibility of the courier company. If you receive a damaged package, we advise capturing photographic evidence from various angles in clear light to aid us in resolving the issue with the courier company.

If your order is incorrect or incomplete, please email us at info@bobaformosa.co.uk or contact us with photographic evidence of all the items received. This will enable us to investigate the matter promptly and take corrective action as necessary.

Furthermore, if a dispatched order is returned to our warehouse due to failed delivery attempts, the customer will be responsible for the courier fees associated with re-delivery. We do not offer a free returns service and are unable to refund postage costs or the original delivery charge. Thank you for your cooperation and understanding.